OUR CONSULTANCY SECTORS

Essential of Hospitality

  • Personal Hygiene
  • Health and Safety Training
  • Greet and Meet the Guest
  • Essential of Customer Service
  • Handle Customer Complaints
  • Principle of Communicate Effectively
  • Telephone Techniques
  • Checking and Check Out Process
  • Handling Special Request
  • Working with Divers Work Environment
  • Following Procedure, Policies and Standards
  • Understanding Customer Cultures for Effective Service

Housekeeping

  • Understanding housekeeping operation
  • Setting Up the Trolley & preparing to work
  • Serving a Check out / Departure room
  • Serving Bathrooms
  • Servicing of an Occupied room
  • Servicing a Vacant room
  • Providing Turn Down Service
  • Handling guest laundry & dry cleaning
  • Handling guest requests
  • Closing down
  • Handling Non-Routine Cleaning
  • Handling chemical

Food and Beverage

  • Understanding Food and Beverage
  • Operation
  • Buffet Restaurant
  • Ala’cart Restaurant
  • Specialty Ala’cart Restaurant
  • Bar Operation
  • Prepare, Server and Clear Food And Beverages
  • Take Simple Food Orders
  • Cutlery, Crockery and Glassware
  • Serve Food and Beverage
  • Take Food Orders
  • Providing Complex Service
  • Cost Controlling
  • Bar Skills
  • Up Selling

Personal Development

  • Time management
  • Stress management
  • Personal leadership
  • Self confidence
  • Self-motivation
  • Team work
  • Using social media

Languages

  • Effective Dhivehi for Hospitality Professionals
  • Effective English for Hospitality Professionals
  • Basic Chinese Language for Hospitality Professionals
  • Basic Russian Language for Hospitality Professionals

Corporate training

  • Building Finance into Your Management Practices
  • Accounting for Non-Accountants
  • Budgeting Principal
  • Cash Flow Management & Working Capital Optimization
  • Cost Analysis and Control
  • Financial Forecasting
  • Fundamentals of Finance & Accounting for Non-Financial Managers
  • Strategic Planning, Effective Budgeting & Cost Control
  • The Strategic Controller: Adding Value to Your Organization
  • The Leader Manager: Achieving Performance with Fulfillment
  • Introduction Maldivian Tax Law and Tax System
  • Change Management
  • Conflict Management
  • Creative Thinking In Business
  • Decision Making: Getting It Right
  • Delegating and Empowering
  • Fundamentals of Strategic Planning
  • Human Resource Skills for Non-Managers
  • Successfully Managing People
  • Tips for Giving and Receiving Feedback
  • Transition to Supervisor
  • Internal Consulting Skills Workshop
  • Interpersonal Skills for Managers
  • Making Transition to Management
  • Management Skills for New Managers
  • Managing Today’s Technical Professionals
  • How to Manage Time, meetings
  • Moving from an Operational Manager To A Strategic Leader
  • Rapid Assessment and Recovery of Trouble Projects
  • Leadership Training for Hods
  • Leadership Training for Leading Staff
  • Hospitality Supervisor
  • Performance Appraisal
  • Procrastination
  • Career Planning
  • Loyalty and Team building
  • Emotional Intelligence
  • Selling Techniques for Front-Line Staff